Getting Started

We set up your account, move your data, and train your team by role. You are not handed a login and left to it.

Seniorverse Day

Take Attendance in as Little as 10 Days

  1. 1

    Kickoff

    Meet your onboarding specialist. We walk through how your center runs now and set a plan that fits.

  2. 2

    Configuration

    We import your data and set up your benefit types, meals, and activities so it looks familiar on the first day.

  3. 3

    Training by Role

    Live sessions for nurses, directors, frontline staff, and billing.

  4. 4

    Launch and After

    Your specialist stays with you through launch week and beyond.

Who You Will Work With

The people who set you up know adult day. Our product is led by a registered nurse who was a state regulator.

  • Joanna MansfieldChief Product Officer, leads implementation
  • Katie TaylorImplementation Specialist
  • Chantelle PoweImplementation Specialist
  • Venice SamsonData Entry Specialist

Training for Every Role

Each person learns the part of Seniorverse they use. After launch, the Help Center has a learning path for each role.

  • Front DeskAttendance, the kiosk, and the day's arrivals
  • Care StaffCare tasks, activities, and notes
  • NursesMedications, vitals, and clinical notes
  • BillingBenefits, claims, and payments
  • AdministratorsSetup, permissions, and reports

Other Ways to Start

Seniorverse Lite

Live in One Week

  1. You fill in our member template
  2. We load it and set up your center
  3. Your team learns from training videos, plus live Q&A webinars twice a month

One week, if we get your member data promptly.

Seniorverse Navigate

Start Today

  1. Sign up. Rates, visit types, and folders come pre-configured
  2. Import your clients from a spreadsheet, with a preview before anything is saved
  3. Log visits from day one. Billing review is ready at the end of your first month

Migration and training are included on Enterprise plans.

What You Need

  • A Phone, Tablet, or ComputerAny device with a browser. Seniorverse Day and Navigate also have mobile apps.
  • A Kiosk, If You Want OneA tablet or computer with a camera, at eye level near the entrance, in good, even light.
  • English and SpanishSeniorverse Day is available in English and Spanish.

When You Need Help

Any time

Help Center

Searchable articles and a learning path for each role.

Talk to a person

Call Us

Our support team answers the phone.

In writing

Email Support

For anything about your account, setup, or billing.

Ask Us What Your First Month Would Look Like

We will walk through it for a program your size.