Priced on What You Run.
Three products, and three different ways of paying for them. Seniorverse Day is quoted against your center's revenue. Navigate is priced on the hours of care you deliver. Chat is priced by the license. Start with the one you came here for.
Seniorverse Day
For adult day and adult day health centers, single sites and multi-center groups. If you run a small social program, Seniorverse Lite is below.
Seniorverse Day is quoted against the center's revenue, so what you pay tracks how the center performs.
The programs you run, the participants you serve, and what the center bills. One number covers all of it.
A three-program center does not pay what a thirty-member program pays, and when a program grows or closes, the quote follows.
Every member of staff gets a login. Nobody is kept out of the system to hold the price down.
Seniorverse Day
The whole platform, for centers that bill.
- Every program on one agreement
- A login for every member of staff
- Onboarding specialist, data import, training by role
Seniorverse Lite
For single-site social programs of about twenty members or fewer that do not do billing, care planning, or medical records in their software.
- Profiles, attendance, events calendar, CACFP, and a fixed set of reports
- No setup fee
- Training videos and live Q&A webinars twice a month
AI your staff can use with client information, under a signed BAA. $40 a month for one person, $100 a month for a team of three. It runs alongside Seniorverse Day or on its own.
| Center | Lite | |
|---|---|---|
| The price | ||
| Price | Quoted against what the center bills | $250 per center, per month |
| Members | No limit | About 20 |
| Staff logins | Every member of staff | Your team |
| Setup fee | None | None |
| The day | ||
| Attendance | Check in and out at the desk or from any device, with a self-service kiosk if you want one | Check members in and out from a phone or tablet |
| Meals and CACFP | Meal service recorded per member, how much each one ate, CACFP counts from the same record | Log meals as they are served, with CACFP reports |
| Activities | A planner with an approval step, and who took part recorded against each member | An events calendar shared with your team |
| Transportation | Member schedules, recurring trips, a driver's view of each stop, billed from attendance | Not included |
| Care and records | ||
| Medications and clinical | The MAR, care tasks, vitals, nurse notes, incidents, allergies, and diagnoses | Not included |
| Assessments and service plans | Your own templates, goals and services, and electronic signatures | Not included |
| Member profiles | Contacts, demographics, benefits, insurance, files, photos, notes | Contacts, notes, demographics, files |
| Billing | ||
| Claims | 837P and 837I built from attendance, submitted through our clearinghouse | Not included |
| Eligibility and authorizations | Checked against the payer, tracked against each benefit | Not included |
| Remittances | Posted back against the member, with denials explained in plain words | Not included |
| Private-pay invoices | Sent with a link to pay online | Not included |
| Families and reporting | ||
| Seniorverse Connect | The day's activities with photos, the service plan, and forms signed from home | Not included |
| Reports | Built around your programs and what you report on, and changed when they change | Attendance, meals, and membership |
| Getting started | ||
| Onboarding | An onboarding specialist, your data imported, and your center set up before anyone logs in | You complete a member template and we load it |
| Training | By role: front desk, care staff, nurses, billing, administrators | Training videos and live Q&A webinars twice a month |
Questions About Adult Day Pricing
What is the quote based on?
Your center's revenue. We look at the programs you run, how many participants you serve, and what the center bills, and quote one number against that. It covers every program on one agreement.
Why price it that way?
Because what you pay should be in proportion to what the center is. A thirty-member social program and a three-program adult day health center should not pay the same number, and a center that has grown should not still be paying the old one. It also ties our pricing to your performance rather than to how many people you let into the software.
What is included?
Every program on one agreement, a login for every member of staff, Seniorverse Connect for families, billing and claims for the payers you bill, an onboarding specialist, data import, training by role, support, and updates. There is nothing to add on later.
We run more than one center.
One agreement covers the group, with a discount that reflects its size. Each center keeps its own programs, staff, and reporting.
We are a small social program. Is there something lighter?
Seniorverse Lite, at $250 a center a month: member profiles, attendance, the events calendar, CACFP meal tracking, and a fixed set of reports on attendance, meals, and membership. It is built for single-site programs of about twenty members that do not need billing, care planning, or medical record-keeping in their software. Move up to Seniorverse Day when that changes.
Do reports come out of the box?
On Seniorverse Day they are built around your programs and what you have to report on, and changed when those change. On Lite you get the three fixed sets: attendance, meals, and membership.
Is there a setup fee?
No, on either one.
Seniorverse Navigate
For Aging Life Care practices, geriatric care managers, and private-pay home care agencies: anyone who bills for their team's time.
Navigate is priced on hours of care, not on seats.
Logged service time: the hours your team logs against a client. Travel and admin time do not count.
Hours included, and a set rate for the hours past them. Your own number goes through the calculator below.
On Team and Enterprise everyone who touches a client gets a login. Per-user pricing keeps field staff out, and then the office re-keys their work.
Solo
One care manager working alone.
- 80 hours of care included
- Additional hours $0.99 each
- Thirty days free, no card
Team
One agency, office and field staff.
- 580 hours of care included
- Additional hours $0.60 each
- Unlimited users, thirty days free
Enterprise
More than one location, or over 3,000 hours a month.
- Included hours and rate set in your agreement
- Unlimited users
- Migration, training, and custom branding
AI your staff can use with client information, under a signed BAA. $40 a month for one person, $100 a month for a team of three. It runs alongside Navigate or on its own.
| Solo | Team | Enterprise | |
|---|---|---|---|
| The price | |||
| Price | $79 a month | $349 a month | Quoted |
| Hours of care included | 80 a month | 580 a month | Set in your agreement |
| Additional hours | $0.99 each | $0.60 each | Set in your agreement |
| Users | One care manager | Unlimited | Unlimited |
| Term | Month to month | 12 months, billed monthly | Annual |
| Free trial | Thirty days, no card | Thirty days, no card | Talk to us |
| Setup fee | None | None | None |
| Getting on it | |||
| Your clients | Import from a spreadsheet | Import from a spreadsheet | We migrate them |
| Training | Self-serve | Self-serve | Training for your team |
| Custom branding | No | No | Yes |
Everything else in Navigate is on every plan: scheduling and availability, the mobile app, visit notes and recordings, tasks, forms, time and billing, invoicing and payments, and reports.
Questions About Navigate Pricing
What counts as an hour of care?
Logged service time: the hours your team logs against a client. Travel and admin time do not count toward it.
Why not charge per user?
Because per-user pricing keeps field staff out of the system, and then the office re-keys everything they do. On Team and Enterprise, everyone who touches a client gets a login.
What happens if we go past the included hours?
The extra hours are billed at your plan's rate: $0.99 an hour on Solo, $0.60 on Team. On Enterprise the included hours and the rate are set in your agreement.
Is there a free trial?
Thirty days on Solo and Team, with no card. Import your clients from a spreadsheet and log a visit the same day.
Does Navigate bill Medicaid?
No. Navigate has no Medicaid claims and no electronic visit verification, so it fits private-pay work where you invoice the client or the family. Adult day centers that bill Medicaid use Seniorverse Day.
How do clients pay us?
Invoices go out with a link to pay online. Payments you collect through Seniorverse carry a processing fee.
Is there a setup fee?
No, on any plan.
Seniorverse Chat
For any team that handles client information. It runs on its own, or alongside Seniorverse Day or Navigate.
Chat is $40 a month for one person, or $100 a month for a team of three. Every plan is HIPAA compliant.
One person who signs in. A team starts with three licenses and takes more at $35 a month each.
Every license comes with a monthly allowance, pooled across your team, so one person's heavy week draws on the pool.
Separate from Seniorverse Day and Navigate. Chat runs beside either one, or on its own.
Individual
One person, or a team of one.
- Fourteen days free
- HIPAA compliant
- A monthly usage allowance
Team
A team that shares its work.
- Additional licenses $35 a month each
- Allowances pooled across the team
- Fourteen days free
Enterprise
Larger teams.
- Licenses and usage set in your agreement
- HIPAA compliant
- Talk to us about what your team needs
| Individual | Team | Enterprise | |
|---|---|---|---|
| The price | |||
| Price | $40 a month | $100 a month, starting | Quoted |
| Licenses | One | Three included | Set in your agreement |
| Additional licenses | Not available | $35 a month each | Set in your agreement |
| Usage allowance | One license's worth | Pooled across the team | Set in your agreement |
| Free trial | Fourteen days | Fourteen days | Talk to us |
| HIPAA compliant | Yes | Yes | Yes |
| What a license gets you | |||
| Chat with client information | Yes, under the BAA | Yes, under the BAA | Yes, under the BAA |
| Workflows | The steps you repeat, run the same way every time | Shared with the team | Shared with the team |
| Recordings and notes | Turned into notes in your own templates | Templates shared with the team | Templates shared with the team |
| Documents and pages | Documents, spreadsheets, and shareable pages | Same | Same |
| Skills | Your own | A library your team writes and shares | A library your team writes and shares |
| Access log | Yes | Yes | Yes |
Questions About Chat Pricing
Who needs a license?
Anyone who signs in. One person on their own is $40 a month. Three people are $100 a month on the Team plan, which works out lower per person.
What if our team grows past three?
Additional licenses are $35 a month each on top of the $100. When that stops making sense for the size of your team, talk to us about Enterprise.
Is there a limit on how much we can use?
Every license comes with a monthly usage allowance. On Team the allowances are pooled, so a heavy week for one person draws on the pool rather than stopping them. A team that goes past the pool is billed for what it uses beyond it.
Do we need Seniorverse Day or Navigate to use it?
No. Chat runs on its own, and it is billed separately from both. Teams that run Seniorverse Day or Navigate use it beside them.
Does HIPAA compliance cost extra?
No. Every plan is HIPAA compliant, including Individual.
What happens at the end of the trial?
Fourteen days, then the account needs a paid license to keep going.
On every product
No setup fee, on any plan, on any of the three products.
Before any client information
A Business Associate Agreement is signed first. On Navigate and Chat it is part of signup; on Seniorverse Day it is part of the agreement. How we handle data.
Payments
Client payments you collect through Seniorverse carry a processing fee on top of the plan.
Not Sure Which One You Are?
Tell us what is taking the most time right now, and we will tell you which of the three fits, or that none of them does.