Seniorverse Connect: The Family Portal for Your Center
Seniorverse Day · Seniorverse Connect
The Family Portal for Your Center
Families see the day, check health information, and sign the forms you send, from their own phone.
- Sign in with a codeNo password, just an email and a one-time code
- See the dayThe activities their family member joined, with photos
- Check health informationAllergies, medications, and diagnoses, view-only
- Open a shared formForms the care team shares arrive in one inbox
- Sign and send it backSigned from the phone and returned to the center
Connect☰Wednesday, Oct 14
Connect☰Allergies
Medications
Diagnoses
View-only. The care team keeps this up to date.
Connect☰Connect☰May Oakview share photos of Helen in activity updates to her family?
Yes, family updates onlyNoSignature
Connect☰What Families See
On a phone, a tablet, or a computer. Families sign in with a code sent to their email.
The Day, With Photos
The activities their family member took part in, with the times and the photos your staff add.
Helen Foster · Wednesday, Oct 14
Health Information, View-Only
Contacts, benefits, diagnoses, allergies, and medications, each in its own section.
View-only. Kept up to date by the care team.
Forms and Signatures
Intake forms, consents, assessments, and the service plan arrive in one inbox, ready to read or sign.
Pay Invoices Online
Private-pay invoices arrive by email with a link to pay by card or bank, and the family sees the payment confirmed.
Your Center Decides What Families See
Connect shows families only what your staff choose to share.
Who has accessYour staff set up each family account and choose which family members can see each member.
Which activities are sharedFamilies see an activity only when your center shares it.
Which forms go outShare an intake form, a consent, an assessment, or the service plan, one at a time.
Nothing editableHealth information is view-only. Families can only fill in the forms you send them.
Questions About Connect
Do families need to download an app?
No. Connect is a private website that works on any phone, tablet, or computer.
How do families sign in?
With their email address and a one-time code sent to it. There is no password to forget.
Who sets up family accounts?
Your staff do, and they can change or remove access at any time.
Can a family member see more than one person?
Yes. A family member with access to more than one member switches between them in the portal.
Can families change anything?
Only the forms you share with them. Everything else is view-only and kept up to date by your staff.
Give Families a Reason to Stop Calling the Front Desk
See Connect from the family's side and from yours.